Contact Jellycat

Updated October 17, 2026

For game feedback, bug reports, accessibility concerns or privacy questions, contact Luxena Studio at jennyzhuang@luxenastudio.com.

Reporting a problem

Tell us what happened, what you expected, your browser and device, and whether it happened before or after a merge. A screenshot can help, but please hide personal information and unrelated browser tabs.

About scores and saved progress

The game stores its best score in the browser on this site. We cannot recover a score after you clear that browser storage, move to a different device or switch to a different domain. There is no account password to reset and no paid order to cancel.

Email opens in your own mail application. We do not provide a contact form that uploads your message from this website.